Why We Are Better

We challenge you to find another computer firm in the Chesapeake and Portsmouth area that would dare to make these promises:

1. We’ll Respond to Your Call Within 60-Minutes or Less - Guaranteed. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help.
2. Lightning Fast Repairs. You should not have to wait around for a day or two for your computer to be repaired. We understand how important your computer network is to you; we’ll dispatch a technician to your location, fast.
3. No Geek Speak. You deserve to get respect and answers to your questions in PLAIN ENGLISH. We will not talk down to you or make you feel incompetent because you don’t understand “geek speak”.
4. All Repairs Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
5. Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

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